Overview of BirdDog's Transportation Spend Management Services
Founded in 1998, BirdDog Solutions is the first in the industry to provide large-volume shippers with transportation procurement, execution, audit, and payment capabilities through a unique combination of managed services and Software-as-a-Service (SaaS) – collectively reducing clients’ shipping expenses by an average of 10 to 20 percent. By combining experience and state-of-the-art technology, we are the trusted Transportation Management partner to 1,200 large-volume shippers across North America.
Managed Services – In keeping with our tradition of innovative excellence, BirdDog has built a Professional Services team consisting of former pricing and operations management executives from the major carriers. Collectively, they have over 100 years of experience in negotiating carrier contracts for shippers of all sizes, cementing the Carrier Contract Negotiations process of our services as one of the most robust in the industry.
To assist customers who wish to fully outsource the procurement process, we offer freight management services through our brokerage division, BirdDog Logistics. As a non-asset-based service provider, BirdDog Logistics provides our clients with access to over 7,000 carriers who have been thoroughly qualified to meet their transportation needs.
Our commitment to providing expertise in a highly specialized arena extends to our Account Management team. As a customer, you have access to a dedicated team that serves as your single point of contact throughout the process. Our account management team acts as your advocate within BirdDog and ensures that your business requirements are continuously being met.
Software–as–a–Service - In addition to our best-in-class managed services, BirdDog offers SaaS capabilities through our integrated information management platform, BirdDog OnDemand ™.
BirdDog OnDemand ™ provides a single point of access to:
- Analysis and reporting tools, giving shippers access to trending and operational information across all modes of freight.
- A hosted rating, routing, and manifesting application, enabling customers to uphold to the routing guide and realize maximum savings from the contracts negotiated by BirdDog on their behalf.
- 7,000 qualified carriers through our BirdDog Logistics division.
- Tracking and tracing functionality, providing customers with full visibility into the status of their shipments.
- A freight bill audit and payment interface, providing shippers with full visibility into carrier invoices and payment status.
Our commitment to our customers: BirdDog is committed to delivering the highest levels of service. This means we take the time to understand and address our customers’ unique business needs. We become an extension of their team, working closely with them to maximize savings and optimize their shipping performance.
Above all else, BirdDog is committed to delivering quantifiable value by reducing our customers’ shipping costs and returning profits immediately.
Our core values: BirdDog actively promotes and rewards:
- Integrity: – We honor our commitments to employees, customers, partners, and shareholders. We do so ethically.
- Excellence: – We uphold the highest standards of service.
- Communication: – We communicate openly and honestly with employees, customers, partners, and shareholders.
- Innovation: – We develop innovative services driven by our industry expertise and customer demand.
- Customer partnerships: – We strive to develop long-lasting, mutually beneficial customer partnerships.
- Value: – Our success is tied directly to our customers'.